Measuring Appointment Duration

Patients do not come to your office to wait, to watch your lobby TV, or use your guest wifi.  Patients come to see your providers.  How can you make your clinic more efficient so that patients spend more of their time with your providers and less time waiting?  How are practices measuring appointment duration?  What factors add to the duration of your appointments and how can you optimize your clinic workflow to make the front desk and the back office more efficient?  What should you measure and how should you measure it?  How do you know if you are making progress?  Listen to Nate Moore in this podcast to discover ideas and insights.  Shorter appointment duration means happier patients, happier providers, and happier clinical staff.  You may also save an exam room, add more patient visits, or even have more providers in an office if you can optimize appointment duration.  I hope you find this podcast helpful.