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Patient Registration Errors

Podcast: Play in new window | DownloadSubscribe: RSS Quiet quitting, the great resignation, and turnover got you down? The front desk is a prime target for turnover in a medical practice.  Today’s BIG Ideas podcast talks about automatically finding and reporting...

Unfilled Appointments

Podcast: Play in new window | DownloadSubscribe: RSS Is it aggravating to have unfilled appointments when your providers are harder and harder to schedule with? Today’s BIG Idea comes from a savvy group in the Midwest who had a doctor and an advanced...

Identify and Work AR Balances

Podcast: Play in new window | DownloadSubscribe: RSS Need to collect more accounts receivable? Today’s BIG Idea is to help your staff identify and work AR balances.  The accompanying graphic shows a practice who emails the business office with insurance balances...

Medical Navigator Productivity

Podcast: Play in new window | DownloadSubscribe: RSS Looking for more ideas to measure staff productivity? Today’s BIG Ideas podcast describes a practice tracking productivity of staff scheduling procedures.  Listen to today’s podcast for ideas on how to measure and...

Front Desk Errors

Podcast: Play in new window | DownloadSubscribe: RSS Are you seeing more front desk errors in your medical practice? How many more errors? Today’s BIG Ideas Podcast discusses tracking front desk errors.  The front desk often has some of the highest turnover in a...

Fill Medical Appointments

Podcast: Play in new window | DownloadSubscribe: RSS Is your practice having a hard time trying to fill medical appointment slots? Has the Great Resignation made that process even harder? Today’s BIG Idea comes from a smart practice in the upper midwest who had...