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August 2019 Front Desk Exception Scrubber

Podcast: Play in new window | DownloadSubscribe: Android | RSS A couple of weeks ago, the BIG idea was an appointment scrubber to catch problems with upcoming appointments.  This week’s BIG Idea is to scrub front desk exceptions.  What kind of errors do you see...

July 2019 Canceled Appointments

Podcast: Play in new window | DownloadSubscribe: Android | RSS How often does your office cancel patient appointments?  More often than you would like?  Listen to today’s BIG Ideas from the Business Intelligence Guy podcast for a way to quantify the cost of canceling...