Find Canceled but not Rescheduled Patients

Did the major snowstorm screw up your appointment schedule?

Wouldn’t it be nice to automatically find patients who have canceled their appointment and have not rescheduled?

Today’s BIG Idea is helpful regardless of the weather outside.  Data mine your appointment data for patients who have canceled or missed a recent appointment and who do not have a future appointment.  Getting these patients a new appointment is not just good patient care, the process can help grow your practice.  Listen to the podcast for ideas on what additional data you might include in the analysis to prioritize which appointments to reschedule first.  After all the work you do to market your practice, don’t let patients slip away when simply reaching out can retain the patient.  An effort to find canceled but not rescheduled patients will be well worth your time.