Are you one of the medical practices affected by the great resignation?
Can you quantify how the great resignation is affecting your practice?
Today’s BIG Idea describes a practice in the Midwest where one provider has decided to retire and other providers have decided to leave. The practice knows that their days to third next available appointment is increasing. My assignment was to quantify what the lengthened availability of the remaining providers is doing to patient retention. We decided to pull all new patient appointments and determine the percentage of new patient appointments that were kept, rescheduled, or lost (the patient either canceled or no-showed and did not make another appointment.) The number of lost patients in this practice is increasing. What do your numbers look like? What do the numbers mean for the great resignation in your practice?