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Is staffing an issue in your medical office?

How productive are the staff you have?

The ability to monitor medical staff productivity is the topic of today’s BIG Ideas Podcast.  If your practice is like many others and is struggling to fill staff positions during the pandemic, consider tracking medical staff productivity.  With more new and substituting staff taking on more responsibility, the ability to track how often and how well tasks are accomplished is critical.  Today’s example is from a practice that uses a continuous quality improvement process for their cashiers, but the ideas discussed can apply throughout your practice and have a direct impact on your bottom line.  Thanks for listening.