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Have you found all of your unbilled charges?
Today’s BIG Idea follows up on last week’s podcast about looking for missing charges. The example is from a practice that uses Greenway’s Intergy product, but the principles apply no matter which practice management system you use. Listen for ideas on how and where to look for missing charges, but the biggest take home idea may be the approach to looking for missing charges. I am not trying to find one missing charge. I am far more interested in a pattern or a workflow or a process that is somehow leaving money on the table. If finding a missing charge can show me a crack in my revenue cycle, I will find a lot more missing revenue than a single charge. Listen for ideas on casting a wide net and then categorizing what we find to make the analysis as powerful and efficient as we can. I hope you find these podcasts helpful in your practice.