Rescheduled Patients

If 100 patients schedule an appointment with your practice, how many of those appointments are rescheduled?

Maybe you had better sit down…

Today’s BIG Ideas Podcast encourages practices to get some data around how many patient appointments are rescheduled.  MGMA surveys show that around 20% of patient appointments in the average medical practice end up being rescheduled.  At a time when hiring staff has never been harder, the last thing practices need is extra work rescheduling patients.  Worse, for as diligently as practices work to market their physicians, a good percentage of those rescheduled patients never make it to their appointment.  Listen to today’s podcast for ideas on how to identify and reduce your rescheduled patients.