Track Workflow Changes

Have you changed practice management workflows recently?

Are things getting better?

Today’s BIG Ideas podcast is from a practice that dramatically changed workflows around obtain prior authorizations.  Listen to see what they are tracking to see if changing the workflow made things better or worse.  For this practice, tracking surgeries canceled by the office is a key indicator of the success of the change.  You will hear ideas of what the practice is tracking, short-term vs. long-term results, and ideas on how your practice can implement similar reports to ensure you are changing for the better.  With all of the transition medical practice are experiencing over the past three years, tracking those changes is critical.  This will get you started.