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November 2019 Days Worked

Today's BIG Ideas Podcast is from my presentation at MGMA's 2019 Annual Conference in New Orleans on Patient Access.  This orthopaedic practice monitors clinic days with this dashboard.  Listen for why the practice administrator tracks office days, some of the logic...

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October 2019 Data Mine Clinical Data

I apologize for being a week behind on this blog post.  I've had 6 speaking engagements in 6 weeks, plus 4 days onsite at a practice in Florida.  The last of the 6 meetings in MGMA's Annual Conference next week in New Orleans.  I have sessions on Monday and...

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September 2019 Leeann Garms

This week's BIG Ideas Podcast is a conversation with Leeann Garms, the Chief Executive Officer of Raleigh Neurology Group in Raleigh, NC.  Leeann discusses how to start and then gain momentum when mining your practice data.  Listen for her insights into...

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August 2019 EM Coding Patterns

This week's BIG Ideas Podcast is based on a project I did for a non-surgical specialty practice last week.  The initial concern was that some providers felt like other providers would see a patient, bill the 9920x series new patient code, and then refer...

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August 2019 Trend Payer Mix

There are two ideas in today's BIG Ideas podcast based on a visit I made to a practice in the Southeast last week.  First, their data was in the cloud, which often makes it difficult to get the reports you need.  We used Excel's VLOOKUP feature to combine...

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August 2019 Front Desk Exception Scrubber

A couple of weeks ago, the BIG idea was an appointment scrubber to catch problems with upcoming appointments.  This week's BIG Idea is to scrub front desk exceptions.  What kind of errors do you see at the front desk that prevent clean claims from going...

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August 2019 E&M Coding Chart

I hope you can see the artwork with this podcast.  It's an E&M Coding chart I did for a group recently, and is as close to art as you are going to get from this data guy.  When was the last time you plotted your E&M Coding levels?  What insights...

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July 2019 Canceled Appointments

How often does your office cancel patient appointments?  More often than you would like?  Listen to today’s BIG Ideas from the Business Intelligence Guy podcast for a way to quantify the cost of canceling patient appointments.  I am not talking about the...

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July 2019 Appointment Scrubber

You are probably familiar with a claim scrubber -- a tool used to fix potential issues in claims before sending the claims to the payer.  Have you thought about building an appointment scrubber?  The idea is to look at all of your upcoming appointments and...

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July 2019 Patient Mix

You likely calculate a payer mix for your practice, but have you calculated a patient mix?  How do you segregate your patients?  By age? By zip code?  Have you thought about bucketing your patients by how long it has been since their last visit?  This...

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Tracking Denials June 2019

Are you frustrated by the number of claim denials in your practice?  You providers have rendered the service, your practice has borne the overhead, but now you are not getting reimbursed.  Today’s BIG Ideas podcast has ideas on how to gather denial data...

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Disaster Recovery June 2019

What would happen if you walked into the office tomorrow morning and your computer system is down?  Whether it is a hardware issue, an internet problem, an upgrade gone bad, or Heaven forbid ransomware, what is your plan B?  Today I built a series of...

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