Track Workflow Changes
Have you changed practice management workflows recently? Are things getting better? Today's BIG Ideas podcast is from a practice that dramatically changed workflows around obtain prior authorizations. Listen to see what they are tracking to see if changing the...
Adjustments From Billed Charges
Costs up? Revenue flat or down? And your providers are working harder than ever? A recent MGMA Stat survey showed 89% of medical groups' operating costs increased in 2023. You are not alone. A proactive approach to this problem is to run a custom report that shows...
Power Automate
Looking for ways to improve productivity in your medical practice? Today's BIG Ideas podcast comes from a practice in the southeast that is trying to qualify for MIPS measures but has a very manual, labor intensive process to gather the required data. Listen to hear...
Patient AR and Reputation Management
How hard are you working on managing your practice's reputation? How hard are you working on your patient A/R balances? Today's BIG Ideas podcast describes a recent New York Times article about a health system that was criticized for denying care to patients who had...
Track Copay Assistance Programs
Looking for a way to reduce patient accounts receivable and increase patient satisfaction at the same time? How well do you track copay assistance programs? Today's BIG Ideas podcast describes ways to track copay assistance programs in your practice management system...
Watch Contractual Allowances
Are you absolutely certain that payers are taking appropriate contractual adjustments from your charges? Watch contractual allowances carefully in your practice. Today's BIG Ideas podcast is from an onsite visit to a practice in the Midwest last week. The Revenue...
Even More Ways to Look for Missing Revenue
I really am going to stop talking about finding missing revenue for your practice. Just not today. Today's BIG Idea is actually two ideas to find missing practice revenue. The first example is for practices who get revenue information from an outside source. Listen...
More Ways to Look for Missing Charges
Have you found all of your unbilled charges? Today's BIG Idea follows up on last week's podcast about looking for missing charges. The example is from a practice that uses Greenway's Intergy product, but the principles apply no matter which practice management system...
Are You Sure You are Billing All of Your Patient Visits?
How sure are you? Today's BIG Idea is to make absolutely sure you are billing all of your patient visits. The example is a practice who wanted to make sure that a patient who saw two providers on the same day was being appropriately billed by each provider. The...
Provider Scheduling Exceptions
Do you have patients show up to see the wrong provider? Today's BIG Ideas podcast describes an orthopedic practice who data mines their clinical data and then compares the results to their appointment data to catch patients scheduled to see the wrong provider. The...
Analysis Dashboard
Ready for a new analysis dashboard idea? Today's BIG Idea is an analysis dashboard I'm building for an orthopedic practice in the Midwest. The revenue cycle team has a variety of Pivot Tables, dashboards, and other tools to monitor data. The new analysis dashboard...
Start Business Intelligence with a Charges Dataset
Are you ready to start a business intelligence project in your medical practice? Today's BIG Ideas podcast describes a great place to begin -- a charges dataset. I think of a dataset as a table with rows and columns. A charges dataset has a row for every procedure...
Credit Balances
Does your practice have credit balances? Is the stack of credit balances to work only getting larger? Today's BIG Ideas podcast talks about credit balances and has some ideas for reducing the balances to work in the first place by putting in workflows to make the...
Medical Transcription Productivity
Still thinking about monitoring productivity in your practice? Today's BIG Ideas podcast describes how a surgical practice in the Midwest is measuring medical transcription productivity. Whether your practice deals with transcription or not, there are several ideas...
Days to Bill
Interested in speeding up your revenue cycle? How long has it been since you analyzed your days to bill? Days to bill a claim is the subject of today's BIG Ideas podcast. The story is from a pathology practice with delays in billing claims coming from the hospital. ...
Visualizing Medical Practice Data Geographically
How long has it been since you really saw your practice data? Would it help to visualize your medical practice data geographically? Today's BIG Ideas podcast describes how a practice used Excel's 3D Maps feature to see the growth in patients at a new location. ...
Medical Dashboards from a Data Warehouse
How do you generate medical dashboards from a data warehouse? Today's BIG Ideas podcast comes from a slide I'm using at next week's MGMA Financial and Operations Conference in Orlando. After I finish a presentation about using business intelligence in a medical...
Mine Appointment Data to Project Staffing Needs
Is staffing still an issue in your practice? Would it help to know which staff you need where tomorrow? Today's BIG Ideas podcast describes a practice that needed to know how many imaging patients they could expect tomorrow, but similar principles can help your...
Track Second Opinion Patients
Do you track second opinion patients in your practice? Do you know how many of those patients end up being treated? Today's BIG Idea is from a neurosurgery practice in the Midwest who decided to track second opinion patients and wanted to know how successful the...
Manage Medical AR
How do you manage medical AR in your practice? Could you do better? Managing medical AR is the topic of today's BIG Ideas podcast. We will focus specifically on how many claims staff work daily and when the work gets done. As practices continue to struggle with...