Payments by Provider Based on First Provider Seen
Did last week's podcast get you thinking about valuing patients in your practice? So did we. Today's BIG Ideas podcast is a follow up to last week's discussion about using business intelligence to analyze how many patients seen by one specialty see another specialty...
Valuing Medical Patients
Is your practice synergistic? Do different specialties drive patients to your practice, even without formal referrals? Can you put a number on it? Today's BIG Ideas podcast comes from a group in the Northeast with two distinct specialties, a main specialty we'll call...
Unauthorized CPT Codes
Are the procedure codes you authorize the procedure codes you actually bill? Are you sure? Today's BIG Ideas podcast describes an advanced orthopedic practice in the Midwest who developed workflows to support an automatic email that tracks procedure codes that were...
Successful Medical Appeals
Does your medical practice have more denials than you have time to appeal? You are not alone. Today’s BIG Ideas podcast describes how a practice tracked appeals to see which appeals were most successful by payer. Listen to get insight into how your practice might do...
No Show or Cancel Without Future Appointment
Do patients who miss an appointment get rescheduled? Are you sure? Today's BIG Idea comes from a cardiology group that tracks patients who no show or cancel their appointment to make sure those patients get rescheduled with the practice. We built a report that...
Days to Pay
Is it taking your medical practice longer to get paid? How do you know? How much longer? Today's BIG Ideas Podcast describes what a savvy practice in the Southeast is doing to track how long it takes payers to respond to a clean claim. You will not be surprised to...
Find Ancillary Patients
Is your practice offering a new service post-pandemic? Do you need to find ancillary patients for that service? Today's BIG Ideas podcast describes how a general surgery practice tries to find ancillary patients for their new surgical center, but the principles can...
Allscripts Reports
Is it time to get better Allscripts® reports in your practice? Today's BIG Idea is to obtain faster, more flexible Allscripts reports and dashboards for your practice. Rather than waiting for reports to run, listen to today's podcast for ways to speed up the...
Medical Practice Hit Rate
Have you calculated your medical practice hit rate lately? Today's BIG Idea is to calculate how many new patients turn into surgical or other procedures. Listen for ideas about calculating how many new patients turn into procedures and for ways to slice the numbers...
Patient Registration Errors
Quiet quitting, the great resignation, and turnover got you down? The front desk is a prime target for turnover in a medical practice. Today's BIG Ideas podcast talks about automatically finding and reporting patient registration errors. The front desk is early in...
Unfilled Appointments
Is it aggravating to have unfilled appointments when your providers are harder and harder to schedule with? Today's BIG Idea comes from a savvy group in the Midwest who had a doctor and an advanced practitioner leave the practice recently. Days to third next...
Identify and Work AR Balances
Need to collect more accounts receivable? Today's BIG Idea is to help your staff identify and work AR balances. The accompanying graphic shows a practice who emails the business office with insurance balances over $5,000 that were last filed more than 30 days ago. ...
Medical Navigator Productivity
Looking for more ideas to measure staff productivity? Today’s BIG Ideas podcast describes a practice tracking productivity of staff scheduling procedures. Listen to today’s podcast for ideas on how to measure and what to data mine without causing more work to a staff...
Front Desk Errors
Are you seeing more front desk errors in your medical practice? How many more errors? Today's BIG Ideas Podcast discusses tracking front desk errors. The front desk often has some of the highest turnover in a medical practice, so tracking errors by staff can be...
Fill Medical Appointments
Is your practice having a hard time trying to fill medical appointment slots? Has the Great Resignation made that process even harder? Today's BIG Idea comes from a smart practice in the upper midwest who had a provider leave while demand for appointment slots is...
Patient Registrar Productivity
Do you measure patient registrar productivity? How many errors are they making? One of my presentations at the MGMA Medical Practice Excellence Leaders conference in Boston this year describes ways to measure productivity around staffing issues. Today's BIG Ideas...
Track Appealed Claims
Have you heard that claim denials are increasing? Are you worried that your new staff are not experienced enough to successfully appeal those denials? Today's BIG Ideas Podcast helps you track appealed claims. There are two pieces to the puzzle. First, how do you...
CMS Provider Utilization Data 2020
Do you know your practice’s market share? Do you know what your competitors are charging? Today’s BIG Ideas podcast can help you answer both of those questions using CMS provider utilization data. CMS just released the 2020 Provider Utilization File. The file has...
Measure Medical Staff Productivity
Do you measure medical staff productivity? Would you like to? Today's BIG Ideas podcast is from a practice who, like many of the rest of you, is struggling with staffing issues. As they try to recruit, onboard, and then monitor employees, they need a way to make sure...
Yesterday’s Unfilled Appointments
How many appointments slots went unfilled at your practice yesterday? Filling appointment slots satisfies patients, providers, and bank accounts. Assuming your appointment templates are properly set up to optimize patient flow, anything you can do to maximize...