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Successful Medical Appeals

Does your medical practice have more denials than you have time to appeal? You are not alone. Today’s BIG Ideas podcast describes how a practice tracked appeals to see which appeals were most successful by payer.  Listen to get insight into how your practice might do...

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Days to Pay

Is it taking your medical practice longer to get paid? How do you know? How much longer? Today's BIG Ideas Podcast describes what a savvy practice in the Southeast is doing to track how long it takes payers to respond to a clean claim.  You will not be surprised to...

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Find Ancillary Patients

Is your practice offering a new service post-pandemic? Do you need to find ancillary patients for that service? Today's BIG Ideas podcast describes how a general surgery practice tries to find ancillary patients for their new surgical center, but the principles can...

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Allscripts Reports

Is it time to get better Allscripts® reports in your practice? Today's BIG Idea is to obtain faster, more flexible Allscripts reports and dashboards for your practice.  Rather than waiting for reports to run, listen to today's podcast for ways to speed up the...

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Patient Registration Errors

Quiet quitting, the great resignation, and turnover got you down? The front desk is a prime target for turnover in a medical practice.  Today's BIG Ideas podcast talks about automatically finding and reporting patient registration errors.  The front desk is early in...

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Unfilled Appointments

Is it aggravating to have unfilled appointments when your providers are harder and harder to schedule with? Today's BIG Idea comes from a savvy group in the Midwest who had a doctor and an advanced practitioner leave the practice recently.  Days to third next...

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Identify and Work AR Balances

Need to collect more accounts receivable? Today's BIG Idea is to help your staff identify and work AR balances.  The accompanying graphic shows a practice who emails the business office with insurance balances over $5,000 that were last filed more than 30 days ago. ...

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Medical Navigator Productivity

Looking for more ideas to measure staff productivity? Today’s BIG Ideas podcast describes a practice tracking productivity of staff scheduling procedures.  Listen to today’s podcast for ideas on how to measure and what to data mine without causing more work to a staff...

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Front Desk Errors

Are you seeing more front desk errors in your medical practice? How many more errors? Today's BIG Ideas Podcast discusses tracking front desk errors.  The front desk often has some of the highest turnover in a medical practice, so tracking errors by staff can be...

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Fill Medical Appointments

Is your practice having a hard time trying to fill medical appointment slots? Has the Great Resignation made that process even harder? Today's BIG Idea comes from a smart practice in the upper midwest who had a provider leave while demand for appointment slots is...

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Patient Registrar Productivity

Do you measure patient registrar productivity? How many errors are they making? One of my presentations at the MGMA Medical Practice Excellence Leaders conference in Boston this year describes ways to measure productivity around staffing issues.  Today's BIG Ideas...

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Track Appealed Claims

Have you heard that claim denials are increasing? Are you worried that your new staff are not experienced enough to successfully appeal those denials? Today's BIG Ideas Podcast helps you track appealed claims.  There are two pieces to the puzzle.  First, how do you...

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CMS Provider Utilization Data 2020

Do you know your practice’s market share? Do you know what your competitors are charging? Today’s BIG Ideas podcast can help you answer both of those questions using CMS provider utilization data.  CMS just released the 2020 Provider Utilization File.  The file has...

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Measure Medical Staff Productivity

Do you measure medical staff productivity? Would you like to? Today's BIG Ideas podcast is from a practice who, like many of the rest of you, is struggling with staffing issues.  As they try to recruit, onboard, and then monitor employees, they need a way to make sure...

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Yesterday’s Unfilled Appointments

How many appointments slots went unfilled at your practice yesterday? Filling appointment slots satisfies patients, providers, and bank accounts.  Assuming your appointment templates are properly set up to optimize patient flow, anything you can do to maximize...

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Return on Medical Practice Marketing

How is your return on medical practice marketing? How do you know? Today's BIG Idea comes from a practice in the Midwest who is working hard to better understand how successful their internet marketing efforts are, compared to what they spend.  Traditional retailers...

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Next Open Appointment Slots

Are patients waiting too long to see your providers? Would you like a better, more flexible way to see open appointment slots? Today’s BIG Idea comes from a practice in the Midwest in response to last week’s podcast.  Last week we were trying to capture new patients...

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Find New Patients by Finding Canceled Patients

Need to find new patients for your practice? A good potential source to find new patients is patients who set an appointment with your practice and then canceled before the appointment date.  This idea is dependent on your practice specialty, but when was the last...

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