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This week’s BIG Ideas Podcast is from last week’s MGMA Annual Conference discussion about Patient Access. Practices spent a lot of time, effort, and money marketing their providers, but it can be tricky to understand how long a patient will stay with your practice. Subscription-based businesses like Netflix have a very good idea of how many subscribers they have, but medical practice is different. How long do patients last in your practice? How might you measure that metric? Why might patient tenure matter in your unique practice environment? Listen to today’s podcast to get some ideas.