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Tracking New Patients

Podcast: Play in new window | DownloadSubscribe: Android | RSS New patients are the life blood of any practice, whether you are a specialty or a primary care group.  What kind of metrics should you track to understand where your new patients are coming from, what...

Tips and Tricks to Manage Accounts Receivable

Podcast: Play in new window | DownloadSubscribe: Android | RSS Looking for ways to better manage your accounts receivable?  I had two conversations today with practices on that topic.  Listen for idea after idea of ways to make your billing office more efficient and...

April 2019 Conversation with Dave Gans

Podcast: Play in new window | DownloadSubscribe: Android | RSS Join my conversation with MGMA’s Dave Gans in April, 2019.  Dave and I talked at MGMA’s Operations Conference in Austin, Texas about what Dave is seeing in the latest MGMA survey data. ...

Appointments in a Global Period

Podcast: Play in new window | DownloadSubscribe: Android | RSS If you can see your appointment data, you can see the future. Today’s podcast is one example of how to see and then change your future by data mining for appointments in a global period.  What else...

Analyze Your Allowed Amounts

Podcast: Play in new window | DownloadSubscribe: Android | RSS Looking for a way to dramatically change your bottom line with hiring more providers or even seeing more patients?  Listen to today’s BIG Ideas podcast for ideas on auditing payer payments.  The...

Measuring Appointment Duration

Podcast: Play in new window | DownloadSubscribe: Android | RSS Patients do not come to your office to wait, to watch your lobby TV, or use your guest wifi.  Patients come to see your providers.  How can you make your clinic more efficient so that patients spend more...