Track Medical Staff Productivity
Would you like to track medical staff productivity? Does working from home concern you? Today’s BIG Ideas podcast describes a practice who data mines staff’s entries by time of day to see when staff are most and least productive. One the manager has the data, Excel...
Find Canceled but not Rescheduled Patients
Did the major snowstorm screw up your appointment schedule? Wouldn’t it be nice to automatically find patients who have canceled their appointment and have not rescheduled? Today’s BIG Idea is helpful regardless of the weather outside. Data mine your appointment data...
Monitor Medical Staff Productivity
Is staffing an issue in your medical office? How productive are the staff you have? The ability to monitor medical staff productivity is the topic of today’s BIG Ideas Podcast. If your practice is like many others and is struggling to fill staff positions during the...
Find Missing Medical Procedures
Is your medical practice missing revenue? Would you like an easy way to find missing medical procedures? Today’s BIG Idea is to mine your data for 99024 post-operative procedure codes. If you see a 99024 code without a related procedure, you could have missed billing...
Custom Intergy Reports
Does your practice struggle to get mission-critical information out of Greenway’s Intergy® system? Do you wish Practice Analytics was faster and more flexible? Today’s BIG Ideas Podcast discusses Greenway’s Intergy practice management system. You can get data if your...
Custom Centricity Reports
Do you wish your Centricity/AthenaPractice ® reports were more flexible? Do you wish the reports were a whole lot less labor-intensive? Today’s BIG Ideas podcast focuses on Athena’ Centricity EHR. If you have run your last Crystal Report or are tired of waiting for...
Custom NextGen Reports
Are you frustrated with your canned reports? Are you looking to go beyond simply analyzing charges, payments, and adjustments? Happy 2022! This podcast starts a new series describing some of the reports I have built for various practice management systems. Today's...
Customized Business Intelligence for Medical Practices
How much has your practice changed in the past 18 months? How much has your practice management system changed in the past 18 years? Today's BIG Ideas podcast is a preview of a presentation I am doing for NJ MGMA Friday. The podcast describes some of the things you...
Measure Medical Practice Marketing
Are your marketing efforts paying off? Are your efforts to add a new service, a new satellite location, or some other effort to increase patient flow paying off? Today's BIG Ideas podcast is based on a slide from my presentation Tuesday at MGMA's Medical Practice...
Measure Medical Appointment Capacity
Want to improve your medical practice revenue cycle? Start at the very beginning, with patient appointments. Today’s BIG Ideas podcast describes measuring the total capacity of available provider appointments, and then looking for ways that total capacity can be...
What is Your Practice Doing to Cause No Shows?
What is your practice doing to cause no shows? It is so much easier to blame no shows on patients and not recognize what medical practices do to cause no shows. Today's BIG Ideas podcast discusses a way to chart no show percentages and gain insight into what your...
Unfilled Patient Appointments
Looking for a way to improve the very start of your revenue cycle? Analyze your appointment data. Today's BIG Ideas podcast comes to you from San Diego where I spoke to MGMA's Medical Practice Excellence Leaders Conference. Please forgive the audio. Without my...
The Cost of Cancelling Patient Appointments
What is your practice doing to cause patient no shows? What does it really cost to reschedule patient appointments? Join today's BIG Ideas podcast for a sneak preview of something I will discuss at the #MPE21 conference in San Diego next week. Too many practices...
Medical Practice Revenue Cycle Analytics
What tool do you use to analyze your revenue cycle? How much has your tool changed in the past 20 years? How much has your practice changed in just the past 18 months? The latest MGMA Stat poll asked the question, "What do you use for revenue cycle analytics?" The...
Medical Practice Staffing Shortages
Is your practice struggling to hire people? You are not alone. My friends at MGMA Stat published a poll last week asking the question, “Have you made operational changes at your organization this year due to staffing shortages?” While 76% of the practices that...
Measure Medical Staff Productivity
Are your staff as productive as they were before the pandemic? Even if they are working from home? Are you sure? Today’s BIG Ideas Podcast describes a project for a group using Greenway Intergy data. Whether you are using Intergy or some other practice management...
Get Your AR Data in a Pivot Table
Is your A/R balance too high? Do you need a better way to analyze your receivables? Get your A/R data in a Pivot Table! Today's BIG Idea is to use Pivot Tables to analyze your accounts receivable so that you can slice and dice by aging bucket, who is responsible,...
Custom Claim Scrubber Reports
Do you have a claim scrubber? How often does the claim scrubber fire and what rules are the biggest problems? Today’s BIG Idea is an analysis for a practice that has a custom claim scrubber with about 130 rules. Our project was not to add more rules to the claim...
CMS Provider Utilization Data
What is your practice's market share? What are your competitors charging? Today's BIG Ideas podcast can help you answer both of those questions using CMS provider utilization data. CMS just released the 2019 Provider Utilization File. The file has over 10 million...
Another Way to Test Revenue Cycle Data
Are you being paid consistently and correctly? Are your charges billed consistently? Today’s BIG Idea is a project I am working on for the healthcare consulting arm of a CPA firm. The consultants are working with a large multi-specialty provider who does not have...